Returns and Exchanges

Returns, exchanges, and refunds are available for non-limited release, or non-pre-order items. In order to process your return, exchange, or refund please contact us via our support form below for the next steps.

​

Orders may be canceled and refunded in the event they have not been processed, or if a shipping confirmation has not been issued. this does not apply to pre-orders or limited-release items. please contact us within 24 hours of your purchase to cancel.

​

Returns 30 days past the shipping date are only available for store credit.

 

In the event of a returned item is damaged, altered, used, or laundered, or materially different in any way, Natura Clothing reserves the right not to accept the returned order/item and reserves the right not to issue a refund or exchange.

 

Natura Clothing does not currently provide a return shipping label, and you will be responsible for return postage.

​

Returns are processed within 5-7 business days after your item(s) are delivered to us.